The order will be processed within 48 business hours. Once the order has shipped, a shipping confirmation email will be sent to your email. We use FedEx or UPS for shipping. Please allow 2~7 business days for the shipment to arrive at your designated location. Any delivery dates provided by Luckeep are estimates.

We only ship to the lower 48 states in the US, please check Shipping for more information

State sales tax (and municipal sales tax when applicable) is required and will be collected on all orders shipped into the following states:
Alabama / Arizona / Arkansas / California / Colorado / Connecticut / District of Columbia / Florida / Georgia / Hawaii / Idaho / Illinois / Indiana / Iowa / Kentucky / Louisiana / Maine / Maryland / Massachusetts / Michigan / Minnesota / Mississippi / Nebraska / Nevada / New Jersey / New Mexico / New York / North Carolina / North Dakota (starting in 2021) / Ohio / Oklahoma / Pennsylvania / Rhode Island / South Carolina / South Dakota / Tennessee / Texas / Utah / Virginia / Vermont / Washington / West Virginia / Wisconsin / Wyoming

The Ebike is mostly assembled when it arrives, a few more steps to finish the assembling. Please carefully watch the assembly tutorial or read the E-BIKE USER MANUAL for installation.

Click here to check your status.

Sorry that only one coupon can be used on one order, we do not support stacking coupons. Thanks for your understanding.

Final interpretation is owned by the Luckeep company.

No, you don’t need a license for riding Ebike. Please read Safety Instructions carefully for your safety.

You can check the Battery and Charger of our E-BIKE USER MANUAL. The methods are listed in the manual with more detail.

Check our blog article about how to maintain your battery.

You can check our Compare Models for the differential of our Ebike.

3-4 years.

We recommended you to take off the battery. Otherwise, you can clean the E-bike as the normal bike.

Usually, you can choose the accessories you want to be compatible with your ebike on the accessories page (most of our upgrade accessories are universal, For example: motor, tires, rear seat, saddle.), but there are usually exceptions, such as if there is a malfunction in a certain part of your ebike. In this case, we recommend to contact us, and we will select the most suitable repair parts for you as soon as possible.

To ensure the proper functioning of Luckeep Ebikes, we strongly recommend purchasing accessories from our official store. If you choose to purchase third-party accessories, you assume the risk of installing and using aftermarket or third-party parts or accessories.

Before replacing any components with aftermarket parts, we advise you to contact us so we can assist you in understanding compatibility and how any modifications may affect your warranty.

We generally don't have all replacement parts listed in the store, so if you encounter an issue with your bike, please contact us immediately instead of browsing through our accessories.

Usually, we produce batches of replacement parts regularly (rather than on a daily basis). However, there may be periods when a particular part is out of stock (though this is extremely rare). We still encourage you to allow some time, as we promise to prioritize processing your order as soon as possible.